Schools and Student Information
This page is a draft. It is being reviewed before FactFlight opens to families.
This page is for teachers, schools and districts. It is part of our Privacy Policy.
The School Stays in Charge
- When a teacher or school uses FactFlight with students, we handle student information for the school, as a “school official” under the Family Educational Rights and Privacy Act (FERPA).
- Student information belongs to the school and the family, not to us.
- We use it only to provide FactFlight to that school.
- The school is responsible for any permission its own rules require from parents.
What We Hold About Students
- A nickname chosen by the teacher or parent. Please don’t enter full names or student ID numbers.
- A grade, if given.
- Practice settings, and every quiz and practice answer.
- For class invites, the parent email addresses a teacher enters. We use them only to send the class code and reminders.
Students have no accounts, emails or passwords. Clever and ClassLink sign-in is for staff only.
What We Don’t Do
- We don’t sell or rent student information.
- We don’t show ads, and we don’t use student information for advertising or to build profiles for anything but practice.
- We don’t use student information to train artificial intelligence.
- We don’t keep student information after the school asks us to delete it.
Classes and Parents
With class codes, each student stays in their own parent’s account. The teacher sees progress and can change practice settings; the parent can leave the class at any time, and keeps the student’s information.
Seeing, Exporting and Deleting
- Teachers see every answer in each student’s report and can download a progress file.
- A teacher can delete a student, a class, or the whole account at any time. Deleted information is removed for good, and from backup copies as they are replaced.
- If a parent asks the school to see or correct a student’s information, we will help the school answer.
Security and What Happens if Something Goes Wrong
- FactFlight is served over an encrypted connection, and each account’s information is kept apart from every other account’s.
- Only the people who run FactFlight can reach the stored information, and only to keep the service working.
- If student information is ever seen or taken by someone who shouldn’t have it, we will tell the affected schools and account owners without delay, with what happened and what we are doing about it.
Companies That Help Us
The hosting, database and email companies we use are listed in the Privacy Policy. They are bound to the same limits.
Agreements for Schools and Districts
If your school or district needs a signed student data privacy agreement, write to us and we will work through it with you.
Contact
Write to us at support@factflight.com. We answer within a few days, and always within 30 days.