Terms of Use

This page is a draft. It is being reviewed before FactFlight opens to families.

These terms are the agreement between you and FactFlight. By making an account or using FactFlight, you agree to them and to the Privacy Policy.

Who Can Use FactFlight

  • Accounts are for parents, guardians, teachers and schools. You must be 18 or over to make one.
  • Kids use FactFlight inside your account, by nickname, with your permission. You are responsible for how they use it.
  • If you are a teacher or school, you confirm that you are allowed to use FactFlight with your students.

Your Account

  • Give a real name and an email address you can read. Sign-in links go there.
  • Keep your password and parent code to yourself. Tell us if you think someone else has used your account.
  • Please don’t type kids’ full names or other personal details into nicknames or class names.

What FactFlight Is, and What It Isn’t

FactFlight is extra practice alongside school math. It doesn’t replace a teacher, a tutor or a school’s curriculum.

  • We don’t promise that a child will learn their math facts, get better grades, pass a test or move up a level by using FactFlight.
  • We aren’t responsible for a child’s results at school, including grades, test scores, placement or falling behind, however much or little they use FactFlight.
  • Scores, medals, certificates and reports show how practice went inside FactFlight. They aren’t a school assessment, and they don’t identify or rule out any learning difficulty.
  • Learning Support options are practice settings, not medical, psychological or educational advice. Please talk to the child’s teacher or a specialist about any concern.
  • How a child learns, and what help they need, stays the decision of their parents, guardians and teachers.

Plans

  • Addition is free for every kid, always.
  • A Paid plan adds subtraction, multiplication and division for the kids you choose. The price is shown before you pay, and you are charged once for all the kids on Paid.
  • A Paid plan renews by itself each month or each year, on the card you gave Stripe, until you stop it.
  • You can stop a Paid plan at any time in Plans & Billing. Kids keep their progress and keep addition.
  • If nobody on a monthly plan practices for 30 days, we stop the plan so you aren’t charged for something you aren’t using. We email you a week before.
  • If the price of a Paid plan changes, we will email you at least 30 days before your next renewal at the new price.
  • Payments already made aren’t refunded, except where the law requires it. If something went wrong with a charge, write to us and we will look into it.

Fair Use

  • Don’t try to get into other people’s accounts or information.
  • Don’t overload, copy or resell the service.
  • Don’t use FactFlight to send unwanted email through invites.

Ending

You can delete your account at any time from Parents & Teachers. We may close an account that breaks these terms; where we can, we will warn you first.

The Legal Part

  • FactFlight is provided as it is. We work hard to keep it running and correct, but we don’t promise it will never have faults or breaks.
  • As far as the law allows, we aren’t responsible for a child’s school results or for any loss that follows from them.
  • As far as the law allows, we aren’t responsible for indirect losses, and our total responsibility to you is limited to what you paid us in the 12 months before the problem, or 100 U.S. dollars if that is more.
  • Some places don’t allow some of these limits. Where that is so, the limits apply only as far as the law allows, and nothing here takes away rights the law says you always have.
  • If you have a complaint, please write to us first. We will try to settle it with you within 30 days.
  • These terms are governed by the laws of the State of Texas, USA, and disputes go to the courts there.
  • FactFlight, its name, logo, design and code belong to us. You may use them only to use FactFlight. If you believe something in FactFlight copies your work, write to us.
  • If you use the iPhone, iPad or Android app, these terms are between you and FactFlight, not Apple or Google. They aren’t responsible for the app or for supporting it, and their own store terms also apply.
  • If we change these terms in a way that matters, we will email account owners before the change takes effect.

Other Pages

Contact

Write to us at support@factflight.com. We answer within a few days, and always within 30 days.

Terms of Use · FactFlight Math