Children’s Privacy Notice
This page is a draft. It is being reviewed before FactFlight opens to families.
This notice is for parents and guardians. It explains what FactFlight collects from kids under 13, and what you can do about it. It is part of our Privacy Policy.
How a Kid Gets Onto FactFlight
- Kids can’t sign up. A parent, guardian or teacher aged 18 or over makes an account and adds the kid.
- The grown-up chooses a nickname for the kid. Please don’t use a full name.
- Kids have no email, password or profile of their own. They practice inside the grown-up’s account.
- A 4-digit parent code keeps kids out of the grown-up screens on a shared device.
By adding a kid, the parent or guardian agrees to what this notice describes. A teacher who adds students does so for the school (see Schools and Student Information).
What We Collect From Kids
- The nickname, and a grade if the grown-up gives one.
- Each quiz and practice answer: the fact, the answer typed, whether it was right, and how long it took.
- The practice settings the grown-up chose, including which learning support options are on (never a reason or a diagnosis).
What We Never Collect From Kids
- Full name, email address, home address or phone number.
- Photos, voice recordings or video. Read Aloud speaks; it doesn’t listen.
- Location.
- Contacts, messages or anything a kid writes freely. There is nowhere to type except the number keys.
How We Use It
- To choose the next facts to practice.
- To show scores, medals, certificates and reports to the grown-ups in charge.
- To send progress emails to the addresses a grown-up has chosen.
We don’t use it for anything else.
No Ads, No Tracking
- Kids never see ads.
- There are no tracking or analytics tools from other companies on FactFlight.
- We don’t build profiles of kids, and we never sell or rent their information.
- Kids can’t contact anyone, and nobody can contact them, through FactFlight.
Who Can See a Kid’s Information
- The grown-up who owns the account.
- Parents that grown-up invites. They can only look.
- A teacher, if a parent joins the kid to that teacher’s class. The parent can leave the class at any time.
- The companies that host FactFlight and deliver its email, only to do that job. They are listed in the Privacy Policy.
Your Rights as a Parent or Guardian
- See it: everything we hold about your kid is in their report, answer by answer.
- Get a copy: download the progress file from Parents & Teachers, or write to us for a full copy.
- Change it: change the nickname, grade and settings at any time.
- Delete it: delete one kid in their settings, or the whole account from Parents & Teachers → Delete Account. It is removed for good.
- Stop it: you can tell us to stop collecting from your kid. Because practice can’t work without saving answers, this means deleting the kid.
You never have to give more information about your kid than the practice needs. If you write to us, we will first check that you are the account owner, by answering to the email address on the account.
How Long We Keep It
Until you delete the kid or the account. After that it is gone from FactFlight straight away, and from backup copies as they are replaced.
If a Kid Is in a Class
A kid whose parent joined them to a class stays in the parent’s account, and the parent keeps every right above. If your kid was added by their teacher or school instead, please ask the school first; we will help the school answer you.
Contact
Write to us at support@factflight.com. We answer within a few days, and always within 30 days.